Products that are “Unavailable for your flight", are usually unavailable as your flight is NOT within minimum buying window. Please select other flight to shop
Lotte Duty Free offers a best-in-class Duty Free shopping experience to travellers. From leading international brands that span across various categories, including liquor, beauty, accessories, electronics to cherished local products you'll find an impressive selection of products.
Hours
This store is open 24/7
Location
Our store is located in T2 International Departures just after the Passport Control Points. The Pick-up point located within the Technology Department. Arrivals - Our store is located in T2 International Arrivals, as you come off the plane..
Contact
089-068-9948
Store Policy
Shipping Policy
Purchases must be made at any time between 30 days to 24 hours prior to your actual international departure / arrival time. The orders can be collected at the collection counter in Departures or Arrivals store Melbourne International terminal T2. Proceed to the Collection counter with your order confirmation and passport.
Return Policy
Due to Regulations we are unable to exchange goods on-Airport once taken past the Customs Border Control points on entry into Australia. Lotte Duty Free will refund products that are damaged or faulty or where incorrect products are supplied within a reasonable time. All goods returned whether they are faulty or not must have proof of purchase. If a product if faulty, please contact enquiries@lottedutyfree.com.au
Payment Policy
See https://staging-melairv4.omnyfycs.com/knowledge-base
Marketing Policy
See https://staging-melairv4.omnyfycs.com/knowledge-base